Responsible gambling and self-exclusion

At Mega Casino World we believe that gambling should be a form of entertainment. However, we also understand that for some of our clients it can have negative consequences. In the field of medicine, such pathological gambling has been recognized as a serious illness for many years.

From the very beginning, we have been concerned about this issue and have made efforts to provide assistance to our players. We take various measures to reduce possible negative side effects and take steps to address them should they occur:

  • We provide useful information about the risks associated with gambling;
  • We offer support to people suffering from addiction;
  • We share resources that can be helpful to all of our clients;
  • We ensure the protection of minors;
  • We encourage adherence to healthy gambling practices, and so on.

All of the above helps users to maintain self-control and avoid suffering from any negative consequences.

Contacts and useful resources

You can reach out to our customer support team anytime via email:

Their services are cost-free and totally confidential.

We also include some useful links that can help you with your gambling addiction. Here you can find all you need to know about addiction to online gaming, as well as a self-assessment test for those who suspect they have one.

  • begambleaware.org/gambling-problems/do-i-have-a-gambling-problem;
  • begambleaware.org/safer-gambling.

Tips for safer gambling

To ensure that gambling remains fun for you and does not have any negative effects, we recommend considering the following tips:

  • Stick to one account

Any user must have only one account to keep track of your gaming activity. This helps maintain transparency regarding the time and money spent on gambling. Note that having more profiles or using other people’s ones is forbidden.

  • Take breaks

If you feel tired or find it difficult to concentrate, take breaks from gambling.

  • Play smart

Do not gamble when you are stressed, depressed or under influence of drugs, medication, or alcohol.

  • Set a time limit

Allocate a specific amount of time for gaming on Mega Casino World and stick to it. Remember to balance online gambling with other activities and hobbies.

  • Avoid chasing losses

Do not take big risks to recoup losses at any cost. Online betting is all about enjoyment, not the way to make money.

  • Set a deposit limit

Before you start playing, determine an amount that you can afford to spend based on your financial situation at the moment.

Protection of minors

You must be 18 years of age or older to use our services. It is important to protect your login information from minors to prevent misuse. We highly recommend utilizing a filtering program to ensure that minors, especially children, do not have access to inappropriate content on the internet. For parents, we have a list of special filtering programs that can assist in keeping kids away from the content not suitable for them:

  • famisafe.wondershare.com/internet-filter/best-internet-filters.html.

Self-exclusion

If you suffer from an addiction to gambling or want to steer clear of playing at online casinos, we offer help to keep you from doing so. This is known as “self-exclusion” and enables you to voluntarily opt yourself out of Mega Casino World for a certain period of time. This exclusion cannot be undone during the chosen time span.

To self-exclude, contact our customer support team via email ([email protected]) with your request and specify the amount of time between 6 months and 5 years. They will lead you through the entire process and give you further instructions. Once done, it is permanent and cannot be reversed for your own protection. Creating a new account during the self-exclusion period is strictly prohibited and may result in permanent ban of your original account.